Techniques of Instruction

How to Deliver Superb Accelerated Technology Training



  • Two days
  • Limited to eight students
  • Emphasis on practical skills
  • The course materials are on the web
  • Student workbooks are provided


"I cannot thank you enough for your generosity in sharing your course outline with the public. I have a MS in Instructional/Performance Technology and this is the best guide I have seen! I will certainly recommend this site to any and all who have a need."
-- Maxine Thomas, Training Specialist


This course is for instructors of technical courses. It assumes you are already an expert in your subject matter. Its goal is to make you extremely effective in communicating and conveying this expertise to your audiences.


Effective teaching is a skill that must be learned. This course teaches teachers to teach well.

It is recommended that all instructors of technical courses successfully complete this course before leading a class of their own.

As part of its process, in this class each teacher-in-training conducts a short teaching session, rehearsed, critiqued and polished in class.


The objective of this course is to prepare attendees to effectively deliver technical training, using a variety of proven techniques including:
  • Effectively deliver technical training.
  • Focus on your customers' objectives.
  • Prepare well.
  • Teach the way people learn.
  • Use the Socratic method.
  • Use the Balanced Instruction Technique.
  • Maintain alignment.
  • Know your audience.
  • Deal with difficult people.
  • Handle disasters.
  • Manage time.
  • Use materials, media, evals.
  • Be a great teacher!


  1. Course Objectives
  2. Business Objectives of Technical Training
  3. What Makes a Good Instructor?
  4. Planning Your Delivery
  5. How People Learn
  6. The Socratic Method
  7. Running Your Radar
  8. The Balanced Instruction Technique (BIT)
  9. Alignment
  10. Your Audience
  11. Opening Remarks and Ice Breaking
  12. Dealing with Difficult People
  13. Disasters
  14. Time Management
  15. Materials
  16. Media
  17. Preparation Checklist
  18. Evals
  19. Conclusion

Classroom Setup

Delivery of this course requires a classroom equipped with:
  • An overhead projector or a data projector
  • A whiteboard
  • A flipchart
Travel ouside the San Francisco Bay Area requires reimbursement of the instructor's travel expense.

Copyright © 2020

Dan Keller Technical Services
2248 International Blvd., Oakland
California, USA 94606
tel: 415 / 861-4500